During economic downturns, employers benefit from a drop in absenteeism, according to a study published by The Academy of Management Journal.
But the odds aren’t solely in favour of the bosses.
Dissatisfied, disengaged workers show up more, which hurts productivity.
Also, the office stars may look to jump ship for companies that can better fulfill their needs.
Job satisfaction defends against daydreams of greener pastures, and engagement propels employees to perform above and beyond baseline expectations.
In return, businesses profit from markedly higher customer satisfaction, lower turnover and greater returns on investments.
The following 10 tips illustrate that making employees happy usually doesn’t include dollar signs, either.
Rather, it’s intangible incentives that produce the concrete results.
- Offer Flexible Work Options: The nine-to-five office culture that developed in the 20th century may be nearing the end of its reign. Sure, people are expected to put in their 40 hours and complete projects on a deadline, but they’re no longer tethered to a desk chair. Mobile devices and WiFi networks allow employees to get the job done virtually anywhere. This has sparked a growing trend of businesses offering flexible work options. Flex work includes everything from telecommuting to compressed work weeks and taking extended leave time.
- Practice Open Communication: The difference between a mediocre manager and an effective one often boils down to communication. Specifically, a lack of transparency from the executive suites down to entry level employees gets at the heart of problem.
- Pencil in Face Time: Businesses and corporations strive to build up brand loyalty on the customer side while also shoring up internal loyalty. Yet without some outlets for person-to-person interaction, employees may feel removed from the corporate identity. E-mail and conference calls have made conducting business far more convenient. But some of the details can get lost in the shuffle of laptops and mobile devices.
Full article at HowStuffWorks.com.